Terms and Conditions

PRICING
All prices on the Darlo Drama website are shown in Australian dollars (AUD). Prices include GST where marked. Fees for courses are for tuition only and do not unless expressly stated, include the cost of consumables, personal learning tools, or other incidental costs. Some third-party transaction costs may be passed on to the purchaser.

ALL FEES ARE NON-REFUNDABLE
All course fees including deposits are non-refundable. Please choose carefully, as we are legally not required to give refunds if a customer changes their mind. On some occasions we will accept transfers to another course prior to the date of commencement of the original course. Transfers after a course has commenced are up to the discretion of Darlo Drama and a transfer fee of $50 will be charged to do so. We do not offer course transfers to other people.

PRICING FOR FULL FEE PAID UPFRONT
The listed price of the course where the entire course fee is paid upfront prior to the course commencement may be DISCOUNTED the total course cost listed when a payment plan is chosen.

PRICING FOR PAYMENT PLANS
The listed price of the course where a PAYMENT PLAN is chosen, may be higher than the price where the entire course fee is paid upfront prior to the course commencement. Where a customer chooses to enter into a payment plan, their choice means more administrative tasks, time, cost, and increased risk for Darlo Drama. The fee is designed to cover some of these costs.

PAYMENT PLAN TERMS

• By selecting to enter into a payment plan you acknowledge that you have entered into a legally binding agreement with Darlo Drama and you are committed to paying ALL INSTALMENTS of the full enrolment fee within the listed time frame.
• By selecting to enter into a payment plan you authorise Darlo Drama to make debits to your nominated credit card account.
• At the time of enrolling in the course and selecting to enter into a payment plan, the first payment will debit to your credit card. Darlo Drama will then debit the remaining payments at the frequency listed until the total fees have been paid.
• You authorise Darlo Drama to attempt to re-debit any unsuccessful payments. You will also be responsible for any fees, costs or charges incurred by Darlo Drama due to any unsuccessful payments.
• You are responsible to ensure there are sufficient funds or credit available to meet all payment plan amounts consistent with the frequency listed in the payment plan
• In the event a payment is unsuccessful you will receive notification requiring you to update your payment method and to arrange for payment of all remaining fees. A fee of $65 may be charged for any late payments.

• If your fee remains unpaid we will send you a debt recovery order which includes an overdue fee of $65. If you don’t pay the amount owing, including the overdue fee we will start recovery action and apply additional costs.
• Recovery action will include the issuance of a Letter of Demand in the first instance. If the debt remains unpaid Darlo Drama will take legal action to recover all unpaid fees.
• All fees and costs incurred by Darlo Drama to recover unpaid fees will be passed on to the customer.

• Darlo Drama’s courses require a minimum number of students to proceed. Darlo Drama reserves the right to postpone a course should these numbers not be met.
• In the event a course is cancelled/postponed by Darlo Drama due to low enrolments, the course fee will be held in credit for a student to use at a later date that suits them within a 1 year period. The student may use the credit towards another enrolment, or contact us within 7 days of the course cancellation/postponement for a refund.
• We will send a courtesy reminder email the day before or on the day of the course commencement.
• Should the class be cancelled/postponed an email will be sent to the student advising them.
• If you do not receive the courtesy email it is your responsibility to contact the Darlo team to confirm the course is proceeding.

• From time to time, Darlo Drama may offer discounts, either in person, in publications, via email or online. The user will need to enter valid promo codes during checkout to access the discount.
• Discounts cannot be applied retrospectively.

• This site uses TLS certificates to protect your privacy and security. It is regularly audited to ensure it complies with the credit card industry PCI standards.
• The site may store cookies in your browser and your browsing details may be anonymously stored in order to assist with website analytics.
• Darlo Drama adheres to the thirteen Australian Privacy Principles (APPs) issued by the Office of the Australian Information Commissioner (OAIC) oaic.gov.au/privacy.
• Keeping information secure is a priority for the Darlo Drama. We respect the privacy of students, educators and staff.
• Information provided by individuals to Darlo Drama is for the purposes of facilitating access to (including enrolment) and participation in Darlo Drama’s education and training courses.
• Darlo Drama takes all steps to ensure that the personal details of its students and staff are not released to unauthorised persons or organisations, and personal information received by the Darlo Drama is kept secure in appropriate systems and record repositories.
• If you have an urgent concern that the personal information collected by Darlo Drama is incorrect and/or is not properly secure please notify the Manager at admin@darlodrama.edu.au

• Darlo Drama will, from time-to-time, send SMS or emails to students and past students for the purpose of marketing.
• Students may at any time request that all such marketing cease. You can do this from your portal login. All requests will be promptly complied with.
• Darlo Drama may, from time-to-time, contact students by other means such as post and telephone for marketing activities. Students who request so will be removed from any marketing lists.
• No personal information is ever or will ever be disclosed to unauthorised persons or organisations.

SECONDARY MARKETING
Darlo Drama does not allow for the use of student information for any secondary marketing not related to Darlo Drama, its events or activities.